At CBI Connect, we offer a portfolio of IT services we can deliver and/or manage. If you already have a third-party service provider you’re happy with and just need help managing service delivery, we can help. If you need to add or augment services, we can help with that too with our elastic technology services delivery. See below the list of IT services we are already successfully delivering and managing for our clients.

 

data lifecycle management

  • Information lifecycle management

  • Business continuity/disaster recovery

  • Backup and restore

Identity and access management

  • User groups/security groups

  • Roles and responsibilities

  • Integration to ERP systems

User support

  • Help desk/help desk management

  • Ticketing

  • Self-service

Security operations

  • Security operations management

  • Incident response

  • Forensic analysis

Platforms & Services Administration

  • Enterprise applications

  • DevOps applications

  • CI/CD support

IT infrastructure

  • Networking

  • Compute

  • Storage

Systems integration

  • Salesforce, CRM, ERP

  • Data and GRC

  • Custom software development

Cloud service management

  • Lambda

  • Service and instance provisioning

  • Hybrid cloud management

Endpoint device management

  • Laptops and desktops

  • VDI (containers)

  • Mobile devices

 

See the management levels we deliver→